Privacy Policy

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Privacy Policy for Achievement Therapy Center

Effective Date: 12/16/2024

At Achievement Therapy Center ("we," "our," "us"), we understand the importance of protecting the privacy of our patients, their families, and any individuals interacting with our clinic. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and other relevant privacy regulations.

1. Information We Collect: We collect various types of personal information in the course of providing pediatric therapy services. The information we collect includes:

• Personal Identification Information: Name, address, phone number, email address, date of birth, and other contact details.
• Health Information: Medical history, diagnoses, treatment plans, progress notes, assessments, therapy session details, and other health-related data.
• Payment Information: Insurance details, payment records, and billing information.
• Other Information: Any additional information necessary for providing treatment or services, such as guardian/parent details.

2. How We Use Your Information: We use the information we collect for the following purposes:

• To provide pediatric therapy services to our patients, including assessments, treatment plans, and progress tracking.
• To communicate with patients and their families regarding appointments, treatment updates, and billing matters.
• To process payments and manage billing, insurance claims, and other financial records.
• To comply with legal and regulatory requirements, including health care laws and insurance regulations.
• To improve the quality of care and services we provide.

3. How We Protect Your Information: We are committed to maintaining the confidentiality and security of your personal information. We implement a variety of administrative, technical, and physical security measures to safeguard the information we collect. These measures include:

• Secure systems for storing and transmitting health and financial data.
• Limited access to patient information to authorized personnel only.
• Regular training for staff members on privacy and security practices.

4. Sharing Your Information: We may share your personal information in the following situations:

• With Healthcare Providers: We may share your health information with other healthcare providers involved in your child’s care, such as pediatricians, specialists, or other therapists, as needed to coordinate care.
• With Insurers and Third-Party Payors: We may share billing and insurance information with your insurance provider or other third-party payors for the purpose of processing claims and payments.
• As Required by Law: We may disclose your information if required by law, such as for legal investigations, subpoenas, or to comply with regulations under HIPAA.
• With Authorized Service Providers: We may share information with third-party vendors or contractors who assist in our operations (e.g., billing services, IT support), provided they maintain confidentiality.
•  SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes 

5. Your Rights Regarding Your Information: You have several rights regarding your personal information, including:

• Access: You may request access to your child’s health records and other personal information we maintain.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Confidentiality Requests: You may request that we restrict the use or disclosure of your information in certain circumstances.
• Consent to Share: We will not share your information without your consent.

6. Retention of Your Information: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once information is no longer needed, we will securely dispose of or de-identify it.

7. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us: If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Achievement Therapy Center
701 E Tudor Rd. Ste 105 Anchorage, AK 99503
907-334-9001
office@aktherapyforkids.com

SMS Terms and Conditions for Achievement Therapy Center

Effective Date: 12/6/2024

By subscribing to receive SMS messages from Achievement Therapy Center ("we," "our," "us"), you agree to the following terms and conditions:

1. SMS Service: By opting into our SMS service, you agree to receive appointment reminders, updates on your child’s therapy sessions, billing information, general clinic updates, and other relevant messages related to the services we provide.
2. Message Frequency: The frequency of messages you receive will vary depending on your appointment schedule and updates related to your child’s therapy. You may receive reminders, confirmations, and follow-up messages.
3. Consent for SMS communication: By providing your phone number and subscribing to our SMS service, you consent to receive automated and/or manual text messages from Achievement Therapy Center. Standard message and data rates may apply, depending on your mobile carrier. Information obtained as part of the SMS consent process will not be shared with 3rd parties. 
4. How to opt-in: To opt-in to our message services you must provide explicit consent by completing the Contact Us form through our website, verbally consent to SMS communication with our front desk receptionists, or by consenting to SMS communication via the new client intake paperwork.
5. How to Opt-Out: You may opt-out of receiving SMS messages at any time by replying “STOP” to any message. Once you opt out, you will no longer receive SMS notifications from us unless you opt back in. If you need assistance or wish to re-subscribe, reply “HELP” or contact us directly at 907-334-9001 or office@aktherapyforkid.com.
6. Privacy: We respect your privacy. Your phone number will only be used for the purposes outlined in this agreement and will not be shared with third parties for marketing purposes. For more details on how we handle your information, please refer to our Privacy Policy.
7.  Types of SMS communication: SMS messages sent may contain information regarding appointments, scheduling, cancellations, billing, health updates, and general communications relevant to your child’s therapy. Please note that SMS is not a secure medium for discussing sensitive health information, and you should not use it for urgent or confidential medical matters.
8. How to get help: For assistance, text ‘’ Help’’, email us at office@aktherapyforkids.com, or call us at 907-334-9001.
9. Service Availability: We make every effort to ensure that our SMS service is available, but we cannot guarantee that messages will be delivered in a timely manner or at all. We are not responsible for any delays, technical issues, or interruptions in service.
10. Potential associated costs: Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages. 
11. For more information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

By opting into our SMS service, you acknowledge that you have read, understood, and agree to these terms and conditions.